Our services really matter to our customers where having fully functioning appliances is critical and this is even more crucial at this time. We need to continue to support you, our customers but ensure we do so safely for everyone. We are constantly monitoring and reviewing our operations to prioritise the health and safety of our colleagues, partners, customers and their families whilst at the same time ensuring we continue to deliver great service as the spread of coronavirus (COVID-19) continues.

Whilst the impact on businesses and individuals continues and is unprecedented, please be reassured that we are operating as usual.

Following the latest advice from the UK Government and Public Health England regarding the spread of coronavirus, if you or a family member within your household have developed the symptoms of a new continuous cough or higher temperature or are already self-isolating, please only select an appointment date for after your isolation period is due to end. If you already have an appointment booked, please cancel or rebook by clicking here and entering your surname, postcode and either your plan number or booking reference.