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New or existing claim
Your topic: Repair booking
What time will my engineer be here?
I would like to book a repair
Where's my engineer?
I need to cancel my engineer visit
I need to amend my repair appointment
Do I have warranty cover?
I'm waiting for a product exchange update
Can I purchase an appliance protection plan?
Arrival time for engineer visit not received
Your topic: Product advice
I need a product manual
How do I find video hints & tips?
Can I purchase a new appliance?
Advice on small appliances eg. kettles
Troubleshooting/ help & advice
Assistance for new appliances under 28 days
Your topic: Register appliance
Register new appliance
Change my address details
Your topic: Parts
I'm waiting for parts to be fitted
I need a part for my new appliance
Return parts (purchased)
Return parts (issued free of charge
I'd like to buy parts & accessories
Your topic: Delivery
When will my new appliance be delivered?
What time will my delivery be?
Appliance damaged on delivery
Your topic: New or existing claim
Report damage to property
Follow up claim with ref number eg. m-**-******
Report a serious incident
Your topic: Something else
What have we done well?
Query not covered?
DYNWhat time will my engineer be here?
DYNTo track, amend or cancel your appointment online, please have your booking reference / plan number and personal details to handManage online
I can confirm that I am submitting these details as a result of damage being caused to my property. This is no way in relation to a service issue/query. Please tick here to fill in the form
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