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Repair booking
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Parts
Delivery
New or existing claim
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Your topic: Repair booking
What time will my engineer be here?
I would like to book a repair
Where's my engineer?
I need to cancel my engineer visit
I need to amend my repair appointment
Do I have warranty cover?
I'm waiting for a product exchange update
Can I purchase an appliance protection plan?
Arrival time for engineer visit not received
Your topic: Product advice
I need a product manual
How do I find video hints & tips?
Can I purchase a new appliance?
Advice on small appliances eg. kettles
Troubleshooting/ help & advice
Assistance for new appliances under 28 days
Your topic: Register appliance
Register new appliance
Change my address details
Your topic: Parts
I'm waiting for parts to be fitted
I need a part for my new appliance
Return parts (purchased)
Return parts (issued free of charge
I'd like to buy parts & accessories
Your topic: Delivery
When will my new appliance be delivered?
What time will my delivery be?
Appliance damaged on delivery
Your topic: New or existing claim
Report damage to property
Follow up claim with ref number eg. m-**-******
Report a serious incident
Your topic: Something else
What have we done well?
Query not covered?
DYNWhat time will my engineer be here?
DYNManage online
DYNRecommendedDYNTo track, amend or cancel your appointment online, please have your booking reference / plan number and personal details to hand
Manage onlineI can confirm that I am submitting these details as a result of damage being caused to my property. This is no way in relation to a service issue/query. Please tick here to fill in the form
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