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  • Spanner Created with Sketch. Repair booking

  • Bulb Created with Sketch. Product advice

  • Register Created with Sketch. Register appliance

  • Parts Created with Sketch. Parts

  • Delivery Created with Sketch. Delivery

  • Page 1 Created with Sketch. New or existing claim

  • ? Created with Sketch. ? Something else

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Your topic: Repair booking

  • What time will my engineer be here?

  • I would like to book a repair

  • Where's my engineer?

  • I need to cancel my engineer visit

  • I need to amend my repair appointment

  • Do I have warranty cover?

  • I'm waiting for a product exchange update

  • Can I purchase an appliance protection plan?

  • Arrival time for engineer visit not received

Your topic: Product advice

  • I need a product manual

  • How do I find video hints & tips?

  • Can I purchase a new appliance?

  • Advice on small appliances eg. kettles

  • Troubleshooting/ help & advice

  • Assistance for new appliances under 28 days

Your topic: Register appliance

  • Register new appliance

  • Change my address details

Your topic: Parts

  • I'm waiting for parts to be fitted

  • I need a part for my new appliance

  • Return parts (purchased)

  • Return parts (issued free of charge)

  • I'd like to buy parts & accessories

Your topic: Delivery

  • When will my new appliance be delivered?

  • What time will my delivery be?

  • Appliance damaged on delivery

Your topic: New or existing claim

  • New claim

  • Chasing existing claim with reference no.

  • Report a serious incident

Your topic: Something else

  • What have we done well?

  • Query not covered?

What time will my engineer be here?

Manage online

Recommended

To track, amend or cancel your appointment online, please have your booking reference / plan number and personal details to hand

Manage online

Live chat

Wait time:

Less than a minute wait time

I would like to book a repair

Book online

Recommended

To book a repair please click below. Click on the plan / warranty type you have and we will put you through to the right team to help you today.

Book a repair

Live chat

Wait time:

Less than a minute wait time

Phone

03448 224 224

Wait time:

Less than 5 minutes

  • Lines are open:
  • Monday - Fri: 8am - 6:00pm
  • Saturday: 8:30am - 4:30pm
  • Sunday: 9:30am - 3:30pm

Where's my engineer?

Manage online

Recommended

To track, amend or cancel your appointment online, please have your booking reference / plan number and personal details to hand

Manage online

Live chat

Wait time:

Less than a minute wait time

I need to cancel my engineer visit

Manage online

Recommended

To track, amend or cancel your appointment online, please have your booking reference / plan number and personal details to hand

Manage online

Live chat

Wait time:

Less than a minute wait time

I need to amend my repair appointment

Manage online

Recommended

To track, amend or cancel your appointment online, please have your booking reference / plan number and personal details to hand

Manage online

Live chat

Wait time:

Less than a minute wait time

Do I have warranty cover?

Live chat

Wait time:

Less than a minute wait time

I'm waiting for a product exchange update

Please tell us about your query, and one of our customer service advisors will get back to you.

Full name*
Number*
Email address*

Can I purchase an appliance protection plan?

Warranty Plan

If your appliance is out of warranty and you would like to purchase a plan please click below. Click on the warranty type you have and we will put you through to the right team to help you today.

Purchase a warranty plan

Arrival time for engineer visit not received

Manage online

Recommended

To track, amend or cancel your appointment online, please have your booking reference / plan number and personal details to hand

Manage online

Live chat

Wait time:

Less than a minute wait time

I need a product manual

Manuals

Recommended

You can find your manual by searching on our manual page. Please click on the below link

Find your manual here

Live chat

Wait time:

Less than a minute wait time

How do I find video hints & tips?

YouTube

Recommended

Get the very best out of your appliance by watching our latest hints and tips videos on our YouTube channel, don't forget to subscribe!

Take me to YouTube

Appliance damaged on delivery

Phone

03448 224 466

Wait time:

Less than 5 minutes

  • Lines are open:
  • Monday - Fri: 8am - 6:00pm
  • Saturday: 8:30am - 4:30pm
  • Sunday: 9:30am - 3:30pm

Advice on small appliances eg. kettles

Live chat

Wait time:

Less than a minute wait time

Troubleshooting/ help & advice

YouTube

Recommended

Get the very best out of your appliance by watching our latest hints and tips videos on our YouTube channel, dont forget to subscribe! Help and advice wrong: Visit out help and advice centre to help troubleshoot your appliance.

Take me to YouTube

Live chat

Wait time:

Less than a minute wait time

Assistance for new appliances under 28 days

YouTube

Recommended

Get the very best out of your appliance by watching our latest hints and tips videos on our YouTube channel, dont forget to subscribe!

Take me to YouTube

Phone

03448 224 466

Wait time:

Less than 5 minutes

  • Lines are open:
  • Monday - Fri: 8am - 6:00pm
  • Saturday: 8:30am - 4:30pm
  • Sunday: 9:30am - 3:30pm

Change my address details

Live chat

Wait time:

Less than a minute wait time

I'm waiting for parts to be fitted

Live chat

Wait time:

Less than a minute wait time

I need a part for my new appliance

Live chat

Wait time:

Less than a minute wait time

Return parts (issued free of charge

Live chat

Wait time:

Less than a minute wait time

When will my new appliance be delivered?

Live chat

Wait time:

Less than a minute wait time

What time will my delivery be?

Live chat

Wait time:

Less than a minute wait time

New claim

Live chat

Wait time:

Less than a minute wait time

Chasing existing claim with reference no.

Live chat

Wait time:

Less than a minute wait time

Query not covered?

Phone

03448 224 224

Wait time:

Less than 5 minutes

  • Lines are open:
  • Monday - Fri: 8am - 6:00pm
  • Saturday: 8:30am - 4:30pm
  • Sunday: 9:30am - 3:30pm

Live chat

Wait time:

Less than a minute wait time

Register new appliance

Register appliance

Click the link below to register your appliance:

Register your appliance

Can I purchase a new appliance?

Appliance replacement team

01733 287 889

Wait time:

Less than 5 minutes

  • Lines are open:
  • Tuesday - Fri: 8am - 6:00pm
  • Saturday: 8:30am - 4:30pm

Purchase a new appliance

indesit's wide range of appliances suits the needs of every kitchen and home.

New appliance

Return parts (purchased)

Visit parts website

Recommended

To return your part(s) please visit our parts website where you can arrange return of these items.

Go to Parts

Phone

03448 225 225

Wait time:

Less than 5 minutes

  • Lines are open:
  • Monday - Fri: 8am - 6:00pm
  • Saturday: 8:30am - 4:30pm

Live chat

Wait time:

Less than a minute wait time

Leave us a message

Use either service below to leave us a message and someone will get back to you in the morning.

Tweet us

You can tweet us and we will respond as soon as possible. Use the handle:

Messenger

You can instant message us on Facebook messenger. Find us on:

I'd like to buy parts & accessories

Visit parts website

Recommended

Please visit our parts website where we have a range of parts for all your indesit appliances.

Go to Parts

Report a serious incident

Please explain in detail, details of the incident, and one of our advisors will get back to you.

Full name*
Number*
Email address*

What have we done well?

Please explain in detail, details of the incident, and one of our advisors will get back to you.

Full name*
Number*
Email address*

Office is now closed - Live chat and our call centre will open tomorrow morning

View opening times

Live chat

Phone

03448 224 224
  • Customer support opening hours:
  • Mon - Fri (8am-6.30pm)
  • Saturday (8.30am-5.30pm)
  • Sunday (9.30am-3.30pm)

How can we help you?

How can we help?