Our automated chat is available 24/7 to help you with your appliance needs. We also have our dedicated live chat team online from 7am on weekdays. For existing booking support
The safety of our customers is our top priority and we continually monitor the performance of all our products. We have been made aware that a small number of customers have experienced issues with regards to drums of washing machines manufactured between 2007 and 2009.
Although this issue has been externally categorised as a low risk, through our ongoing and continual monitoring of all our products in the market place we identified a further improvement to reduce the risk further to ‘Extremely low’.
Therefore if you believe that you may own a Hotpoint or Indesit washing machine manufactured between 2007 and 2009 please input your model and serial numbers in our model checker and if required we will arrange for one of our engineers to make this further improvement to your machine.
We would also like to inform everyone that this problem does not affect any models on sale today.
Your safety is our top priority and we apologise for any inconvenience that this may cause.
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