We are supporting our customers but if you are self-isolating, please choose an appropriate appointment date.

   Read more »

What do your fridge freezer error codes mean?

Explore your appliance

E0 — Ice maker fault (if fitted)

Issue: The ice maker in my appliance is not working correctly.

Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224

E1 — Refrigerator sensor fault

Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224

E2 — Freezer sensor fault

Issue: The compartment temperature in my freezer is incorrect.

Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224

E3 — Defrost sensor fault

Issue: The compartment temperature in my fridge is incorrect.

Advice: We recommend you check that the drain pipe and under sink plumbing for any blockages. If the fault continues please call our customer service centre to book an engineer on: 0344 822 4224

E4 — Fridge defrost sensor fault

Issue: The compartment temperature in my fridge is incorrect.

Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224

E5 — Freezer defrost sensor fault

Issue: The compartment temperature in my freezer is incorrect.

Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224

E6 — Main control-board and display board fault

Issue: The display or controls on my appliance are not operating correctly.

Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224

E7 — Environmental temperature sensor fault

Issue: A number of things affecting the temperature in your appliance could be happening if you see this error code displayed.

Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224

E8 — Environmental temperature sensor fault

Issue: A number of things affecting the temperature in your appliance could be happening if you see this error code displayed.

Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224

E9 — Freezer high temperature alarm

Issue: The freezer door may have been left open which has resulted in the food in freezer defrosting.

Advice: Please check to see if your door is closed properly.

Advice: If the problem persists then we recommend you call our customer service centre to book an engineer on: 0344 822 4224

EE — Ice maker circuit fault (if fitted)

Issue: The ice maker in my appliance is not working correctly.

Advice: We recommend you call our customer service centre to book an engineer on 0344 822 4224

What do your fridge freezer error codes mean?

Digital display codes

Please select an error code to reveal the fault and a how to fix it yourself.

D4C56137-AF1C-40D7-9636-8A49E5B2F2FA Created with sketchtool. F02
- -
E0 E1 E2 E3 E4 E5 E6 E7 E8 E9 EE

LED1 LED2 LED3 LED4 LED5 Reset
Reset
|
Flashing Config 1 - Off Created with Sketch.
Flashing Config 2 - Off Created with Sketch.

How can we help?