warning Cookers & Ovens Safety Notices


Indesit Company is aware of a small number of gas cookers purchased during October and November 2013 and sold in the United Kingdom (UK), where a component may fail. This may lead to a gas leak and in a very small number of cases a potential safety hazard. Our absolute priority is to locate and modify every gas cooker that is affected.  We have already located and repaired approximately 90% of the affected models and now need to locate the remaining very small number of products.  If you own one of the cookers, with the model number and serial number range listed below.

Model & serial numbers affected

Model Serial No. from Serial No. to
CH60GC 31002XXXX 31016XXXX
ID60G2 30924XXXX 30924XXXX

What to do
To check if you own an affected product:

  • Check the model number and serial number of your Indesit Cooker.  This can be found on a sticker on the inside of the TOP oven door as outlined below.
  • If your product is affected please immediately call the dedicated Customer Service line: 01733 287 843
  • Or you can contact us via a dedicated email address: cookers@hotpoint.co.uk
  • We will immediately arrange to visit your home and make a free of charge repair.
  • While you are waiting for an engineer visit, do not use any part of the cooker.

Customer Service Line:

01733 287 843

Monday to Friday – 8am to 6.30pm

Saturday – 8.30am to 5.30pm

Sunday – 9.30am to 3.30pm

Find your Indesit cooker & oven model number